Why buy from us

Reasons why you can trust Watchtale with your purchase

IF IT SAYS IN STOCK, IT'S IN STOCK

We operate a live stock tracking system which means our physical stock is represented accurately on our website: if it's shown as being in stock on our site that means that we have the item in stock and ready for dispatch. Many other watch websites list thousands of watches on their website and wait until they receive your order before they try and obtain the watch from their sources, often causing delays of days or weeks.

SAME DAY DISPATCH

If you order before 2 pm then your order will be shipped the same day and should reach you the following day. (Terms and conditions apply - please see product page for delivery timescales).

FULL REFUND POLICY

If for any reason you are unhappy with your purchase, as long as it is in original and unworn condition, you can return it to us for a full refund within 30 days of delivery. Refer Refund policy for detail

100% AUTHENTIC WATCHES

Every item sold by Watch Shop is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica watches.

100% SECURE ONLINE ORDERING

Your credit card details are transferred securely across our 128 bit SSL server. This means that they cannot be intercepted or read by anyone. Your credit card details are not stored on our server. We use secure online credit card processing and all associated sites employing PayPal and Amazon as their secure e-payments gateway.

FREE DELIVERY

Free delivery is provided on all orders, while free next day delivery is granted to all orders over INR 1500 in total – so our delivery policy is cheap, fast and reliable.

PRICE MATCH GUARANTEE

If you spot the watch, you want for a better price elsewhere before you buy then please submit the details for review on our website. You can do this on the price match tab; this can be found on all our product pages. Simply find the watch you are interested in buying, send us the price match details and one of our customer service agents will come back to you via email with a response.

If you have any questions about our Price Match policy, please don't hesitate to contact us

Terms & conditions:

  • We cannot guarantee to price match sale, discontinued or clearance stock.
  • Watch must be in stock and readily available for next day delivery.
  • Like for like matches - The watch you wish to price match must be in the same model, in the condition as the watch we stock, including box and manuals.
  • The offer is inclusive of any additional fees or dispatch costs.
  • The policy applies to prices offered by other Authorised retailers only.
  • We do not offer price matching where the price match would push the offered sale price below our cost price.